Registration through the Level Up Casino app follows the same structure as the website, with one difference: biometric login setup appears after your first sign in.

1. Open the Level Up Casino app and tap “Register”.
2. Choose your registration method: email address, mobile number, or Google/Facebook login.
3. Enter your personal details and set a password.
4. Confirm your date of birth and accept the terms and conditions.
5. Tap “Create Account” to finish, then enable biometric login for future access.

Level Up Casino requires every player to meet a short list of conditions before opening an account. These rules protect your funds and keep the platform compliant with Australian gambling regulation. Review them before you start the registration form.

1. You must be 18 years of age or older to register.
2. You must reside in Australia and provide an Australian residential address.
3. You may hold one account per person, one per household, and one per IP address.
4. You must provide accurate personal details that match your official identification documents.
5. You must submit valid ID during verification before your first withdrawal request.

The Level Up Casino account verification process confirms your identity and protects your funds from unauthorised access. Completed verification clears your account for withdrawal requests without added delay. Australian players submit documents directly through the account dashboard on this website.

1. Proof of identity: Upload a clear photo of your driver’s licence, passport, or proof of age card.
2. Proof of address: Submit a utility bill or bank statement dated within the last 3 months.
3. Payment check: Confirm the card or wallet used for your first deposit.
4. Document review: Our compliance team checks submissions, usually within 24 hours.
5. Confirmation: You receive an email once your account reaches verified status.

Level Up Casino login takes a few seconds on desktop or mobile. Use the same credentials you set during registration.

1. Click “Login” at the top of this website.
2. Enter your registered email address and password.
3. Tap “Sign In” to access your account, or use the saved session on the app for quick entry.
4. Enable biometric login (fingerprint or face ID) on the app for faster access next time.

Level Up Casino rewards your first deposit with a 250% match up to 8000 AUD plus 200 free spins. The offer applies across pokies and sports markets, giving new accounts bonus funds to use on both verticals. The table below sets out the full structure.

Most registration issues at Level Up Casino resolve quickly through support. Review the common problems below before you contact the team.

• Email already registered: Use the password recovery link to access your existing account.
• Document rejected during verification: Resubmit a clear, unedited photo of your ID in good lighting.
• Duplicate account detected: Contact live chat to close the extra account.
• Age verification unsuccessful: Provide official identification showing your date of birth.
• Payment method name mismatch: Use a card or wallet registered under your own name.

Password recovery at Level Up Casino takes under 5 minutes through email or SMS.

1. Click “Login” on the Level Up Casino site, then select “Forgot Password”.
2. Enter the email address or mobile number linked to your account.
3. Choose to receive your reset link by email or an SMS code.
4. Open the link or enter the code, then set a new password.
5. Log in with your new password to access your account.

You can close your Level Up Casino account for personal reasons or as part of responsible gambling tools.

1. Contact support via live chat or email to request account closure.
2. Confirm your identity by answering the account security questions.
3. Choose a closure option: temporary self-exclusion or permanent deletion.
4. Receive confirmation once your account closes, usually within 24 hours.